FAQ

Akshay Credit Co-Operative Society Ltd. (ACCSL) is a registered member-owned cooperative financial institution operating in Ujjain Division. It provides savings, deposit, and loan services to its members, built on the principles of mutual benefit, financial inclusion, and community development.

Any individual meeting the society’s eligibility criteria—such as age, residency, and
documentation requirements—can apply for membership. Membership is typically open to
individuals within a defined area or community.

Members can access:
 Savings accounts with attractive returns
 Loan facilities at competitive interest rates
 Financial assistance for personal, business, vehicle
 Participation in decision-making through voting rights

The ACCSL offers:
 Regular savings accounts
 Fixed deposit (FD) schemes
 Recurring deposit (RD) schemes
 Daily deposit

The society is managed by a democratically elected Board of Directors. As a cooperative, major decisions are made transparently with full member participation — including voting rights at general meetings — ensuring accountability and trust.

You can apply by:
 Visiting the website
 Filling out the prescribed online application form
 Submitting required documents (ID proof, income proof, etc.)
Loan processing time may vary based on verification and approval procedures.

Typically required documents include:
 Identity proof (Aadhaar, PAN, etc.)
 Address proof
 Passport-size photographs
 Completed membership application form
 Guarantors

The society follows regulatory guidelines and internal risk management practices to ensure
the safety of members' deposits. Members are encouraged to review policies and terms for
complete transparency.

Interest rates are decided by the society’s management in accordance with applicable
regulations. The calculation method (simple or compound) depends on the specific scheme
or loan product.

Withdrawal terms depend on the type of account:
 Savings accounts allow flexible withdrawals
 Fixed/Recurring deposits may have lock-in periods and premature withdrawal
conditions

You can contact Akshay Credit Co-Operative Society Ltd. through:
 Office visit
 Phone or email (as provided on the website)
 Customer support desk

Members can update their details by submitting a online request along with supporting
documents websites forms section.

Yes, we provide online services

As a cooperative, major decisions are made democratically. Members have voting rights and
can participate in general meetings.

Members can:
 Submit a written/Online complaint Online Support Portal

 Contact the grievance redressal officer
 Escalate issues as per the society’s grievance policy

can participate in general meetings.